Privacy Policy

1. Introduction

Albrox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and the choices you have when you use the Albrox platform at albrox.com.

2. Information We Collect

2.1 Account Information

• Name and email address provided at registration
• Payment information processed securely by our third-party payment provider; we do not store full card details
• Account credentials and profile settings

2.2 Project and Design Data

• Site addresses, plot dimensions, and zoning information you submit
• Design requirements, room programs, budgets, and style preferences
• AI-generated concepts, floor plans, and exported documents associated with your account

2.3 Usage and Technical Data

• IP address, browser type, and device information
• Pages visited, features used, and session duration
• Analytics data collected via cookies (with your consent)

3. How We Use Your Information

• To provide, maintain, and improve the Albrox platform and Brox AI engine
• To process your subscription payments and manage your account
• To generate AI building concepts and floor plans based on your inputs
• To improve the accuracy and quality of our AI models using anonymised usage data
• To send transactional emails (receipts, account notices, support replies)
• To send product updates and marketing communications where you have opted in
• To detect fraud, abuse, and security threats

4. Sharing Your Information

We do not sell your personal data. We share information only with:

• Payment processors: To handle subscription billing securely
• Email providers (Resend): To deliver transactional and support emails
• Analytics providers: Aggregated, anonymised usage data only with your consent
• Legal authorities: Where required by law or to protect the rights and safety of Albrox or its users

5. Cookies

We use cookies and similar technologies for:

• Essential cookies: Required for the platform to function authentication, session management
• Analytics cookies: Optional used to understand how visitors use the site; only activated with your consent

You can manage your cookie preferences via the consent banner on first visit or by contacting us.

6. Data Retention

We retain your account and project data for as long as your account is active. If you cancel your account, we will delete your personal data within 90 days, except where we are required to retain it for legal or financial compliance purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing of your data
• Request a portable copy of your data
• Withdraw consent for analytics or marketing at any time

To exercise any of these rights, contact us at support@albrox.com.

8. Security

We implement industry-standard security measures including HTTPS encryption, secure payment processing, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or via a notice on the platform. Continued use of the Service after changes take effect constitutes your acceptance of the updated policy.

10. Contact

Privacy questions or requests: support@albrox.com